On the login screen, click the "Forgot password?" link
Step 2: Enter your email
Enter the email linked to your Toby account and click "Recover Password"
Step 3: Open the reset password email
Go to your email inbox, open the "[Toby] Reset Password?" email, and click on "Choose a new password"
Step 4: Enter a new password for your Toby account
In the newly opened tab, enter the email linked to your Toby account and a new password then click "Reset password". Note: your new password needs to be at least 6 characters long.